Returns & Exchanges
At DeBra's, we want you to feel confident and comfortable in your purchase, which is why we offer a 30-day return policy for all unworn items with tags attached. Whether you need a different size or a complete style change, our team is here to ensure you find your perfect fit.
Return Process
- 1.Check Eligibility
Ensure your items are in original condition, unworn, unwashed, and have all original tags and hygiene seals intact.
- 2.Initiate Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 3.Package and Ship
Securely pack your items in their original packaging and attach the provided shipping label or address it to our returns warehouse.
- 4.Refund or Exchange
Once our team inspects your return, we will process your refund to the original payment method or ship out your requested exchange within 5 business days.
